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Nacional

Agências do INSS fecham no feriado de Corpus Christi

Published

2 anos ago

on

14 de junho de 2022

By

As agências do Instituto Nacional do Seguro Social (INSS) estarão fechadas quinta e sexta-feira próximas (16 e 17), em virtude do feriado de Corpus Christi e do ponto facultativo estabelecido pelo governo federal.

A central telefônica 135 também não funcionará no feriado de quinta-feira para atendimento, mas será possível navegar pelos serviços automatizados, nas opções do menu inicial na Unidade de Resposta Audível.

Quem teve agendamento marcado para sexta-feira deve ligar para o telefone 135 para remarcar o atendimento.

Plataformas online

Quase todos os serviços do INSS podem ser acessados a distância pelos canais remotos de atendimento, que são o portal Meu INSS (aplicativo e site) e a central telefônica 135.

Pelo portal Meu INSS, o cidadão pode requerer benefícios, emitir extratos, cumprir exigências e agendar atendimento presencial. Nesse canal, o cidadão encontra também a assistente virtual Helô, que orienta e tira dúvidas sobre serviços e benefícios do INSS.

Pelo telefone 135, é possível fazer inscrição na previdência social, obter orientações, esclarecer dúvidas, solicitar benefícios e agendar atendimento presencial, entre outros serviços.

Edição: Nádia Franco

Fonte: EBC Geral

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